A couple of months ago I wrote an article on Netwinner and advise everyone that they are a legitimate site and they do pay. I stand by the review because I have been paid by them in the past, however, last months payment has not been processed so I sent them an e-mail and this is the response I got:
Adele,
Thank you for the time you have taken to play the games and to contact me with your concerns. We are sorry but at this time we are unable to redeem points for cash. This has been done in order to cut back on the large amounts of fraud and liability we have been facing. We are very sorry but we would like to apologize by returning double the points you used in making your transaction.
We hope to be able to reinstate these cards at a later time but as of right now we are no longer able to do so. We are still fulfilling all instant win and raffle prizes. However, due to major changes it will still take us a couple of weeks to fulfill these. You will receive an email soon explaining how to redeem your prize.We do realize it is unfair for those players who abided by our Terms of Service to not receive the winnings that they played for. However, because we weren’t prepared for such increased fulfillment and fraud that occurred so quickly when we added partners, we were not prepared with the proper fraud tools and the lines between honest and fraudulent players is hard to decipher.
Regards,
Customer Support,
Netwinner
I stand by Newinner as a legitimate company and I will keep everyone informed of the status of their payout policy.
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