If you were charged on your Verizon residential or local phone bill for third party services and subscriptions (i.e., voicemail, internet access, web hosting, email, caller-id services or other premium services “billed on behalf of” third party merchants, etc.) that you never authorized
Verizon to bill you for
–Report Unauthorized Verizon Phone Bill Charges–
Verizon Residential and Local Website: www.verizon.com
How To Cancel or Stop Third Party Billing From Verizon:
Stopping Unauthorized Charges
According to Verizon’s website “Cramming is a term for unauthorized charges on your phone bill such as a monthly charge for voice mail or any charges for services that you have not requested.”
According to Verizon’s website “Inspect your monthly telephone bill to ensure that it correctly reflects the services you have ordered. If anything looks suspicious, investigate and contact Verizon immediately to resolve cramming issues.”
Protecting yourself against unauthorized charges:
Verizon’s Bill Block
According to Verizon’s website, “Bill Block prevents companies from “cramming” or adding services or charges to your bill without your knowledge or permission. Verizon provides Bill Block for your protection at no charge.”
According to Verizon’s website, Bill Block, however, does not prevent associated toll charges, operator service charges, monthly fees, 900/976 calls, or dial-around charges from your long distance provider.
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